Return and Refund Policy

No Refunds Policy

Due to the nature of digital products, all sales are final. We do not offer refunds, returns, exchanges, or cancellations on any digital products purchased from our store.

Why We Don't Offer Refunds

Digital products are delivered instantly upon purchase and cannot be "returned" in the traditional sense. Once you have access to download or view our digital content, the product has been delivered in full. Unlike physical goods, digital products do not degrade or get damaged, and there are no inventory or restocking concerns.

What Constitutes a Digital Product

Our digital products include, but are not limited to:

  • Downloadable files (PDFs, eBooks, software, templates)

  • Online courses and educational content

  • Digital art, graphics, and design assets

  • Software licenses and applications

  • Subscription-based digital services

  • Video and audio content

  • Digital memberships and access

Pre-Purchase Considerations

Before making a purchase, please:

  • Read all product descriptions carefully - Ensure the product meets your needs and expectations

  • Review system requirements - Verify compatibility with your devices/software

  • Check file formats - Confirm you can open and use the provided file types

  • Contact us with questions - Reach out before purchasing if you need clarification

Technical Issues

If you experience technical difficulties accessing your purchased digital product:

  • Check your email (including spam folder) for download links

  • Verify your payment was processed successfully

  • Contact our support team within 48 hours of purchase

We will provide technical support to help you access your purchased content, but this does not constitute grounds for a refund.

Chargebacks and Disputes

Initiating a chargeback or payment dispute after receiving digital products may result in:

  • Immediate revocation of access to purchased content

  • Suspension of your account

  • Legal action if appropriate

Please contact us directly to resolve any concerns before involving your payment provider.

Customer Support

If you have questions about this policy or need assistance with your purchase:

  • Email: hi@creativecresco.com

  • Response time: Within 24-48 hours

  • Support hours: 9AM - 5PM

Agreement

By making a purchase, you acknowledge that you have read, understood, and agree to this Return and Refund Policy.

This policy is part of our Terms of Service. For questions about your specific situation, please contact our customer support team.